Delivery Policy
We deliver within the Malé region only, and only within the Maldives.
Where we deliver
| Area | Delivery time | Charge |
|---|---|---|
| Malé | 1–3 working days | [MVR amount / free] |
| Hulhumálé | 1–3 working days | [MVR amount / free] |
| Villimálé | 1–3 working days | [MVR amount / free] |
Delivery times start once payment is confirmed and are in working days, excluding public holidays. The delivery charge, if any, is shown at checkout before you pay.
Outside the Malé region
We do not deliver to other islands or atolls. [Optional: you can collect your order from our Malé office, or arrange your own freight from there.] We do not ship outside the Maldives.
Delivery and installation
- We will contact you by phone to arrange a delivery time.
- Someone must be present to receive the order. Please check the packaging on arrival and tell our delivery team about any visible damage.
- Machines that need installation are installed by a Hycomax technician, [at no extra charge / for a fee shown at checkout]. We will arrange the installation visit with you.
- If we cannot deliver because no one is available, we will contact you to rearrange. [Repeated failed deliveries may incur an extra charge.]
Import, export and customs
We sell and deliver only within the Maldives. There are no import duties or customs charges payable by you on orders from hycomax.com; prices shown include [any applicable GST]. We do not export or ship goods outside the Maldives.
Questions
Contact us at info@hycomax.com or +960 3300 421 about your delivery.